Refund Policy

1. Subscription Refunds

SiteProof offers monthly, yearly, and lifetime subscription plans. Refund eligibility depends on the plan type:

• Monthly and yearly subscriptions: Because the Service is provided on a recurring basis, subscription charges are final and non-refundable except as stated below. If you cancel mid-cycle, you retain access until the end of the paid period.
• Lifetime purchases: One-time lifetime payments are final and non-refundable.
• Accidental charges: If you believe you were charged in error, contact us within 14 days of the charge. We will investigate and issue a full refund if the charge was erroneous.
• EU/UK customers: In compliance with EU and UK consumer protection laws, you have the right to cancel and receive a full refund within 14 days of your initial purchase, without giving any reason.

2. How to Request a Refund

To request a refund, please email us at siteproofapp@gmail.com with the following information:

• The email address associated with your account
• The date of the charge you are disputing
• A brief explanation of why you believe a refund is warranted

We will respond within 5 business days and process approved refunds within 10 business days.

3. Exceptions

Refunds may be issued at our discretion in the following circumstances:

• Service downtime or technical issues that significantly impacted your ability to use the Service during the billing period
• Duplicate charges due to a processing error
• Charges made without your authorization

4. Free Trial

If you are on a free trial, you will not be charged until the trial period ends. You may cancel at any time during the trial period with no obligation. No refund is necessary because no payment has been collected.

5. Contact

For questions about this refund policy, please contact us:

siteproofapp@gmail.com